FREEPHONE 0800 193 5121

About Us

Appliance Reliance is dedicated to improving the quality of time we spend in our homes by providing the best Home Emergency Cover.
Our focus is to provide relevant, valuable services to homeowners, tenants and landlords throughout the UK.
Over the last we’ve 2 years, we’ve helped customers throughout the UK know that if they suffer a an home emergency, we’ve got them covered.
Whether they suffer an appliance breakdown, water leak or blocked drain, they only need to make one call to our friendly customer service team.
We’ll organise a repair using vetted quality-approved tradesmen, without you having to pay for call-out fees or replacement parts.
And we’ll even service your appliances every 12 months.

Our mission to provide the best Home Emergency Cover

Our mission is to help people relieve the stress and frustration that comes with disruption in day-to-day domestic life.
We want to help protect the things that make our lives more comfortable. Like the appliances, we expect to work when we cook our family meals, wash and dry our clothes, or keep our food cold and fresh for longer.
And while burst pipes, water leaks and blocked drains might not stop us living in our homes, they all create an unwanted interruption in the ebb and flow of a happy household.

Our values

To achieve our mission, we need to minimise the impact of potential disruption to our domestic lives for as many customers as possible. 
And we strive to achieve this in a way that provides our customers with excellent value for money.
Our values are based on

    providing the most comprehensive standard of home emergency cover;
    at an affordable price;
    for less than the cost of insuring products one-at-a-time, in-store; 
    while protecting people against the risks associated with rogue traders;
    with a plan that’s tailored for personal needs; and
    organised and actioned with a single phone call.

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Need to report an appliance breakdown or plumbing emergency?

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  • appliance reliance call agent for the invent of a claim.

    Mon-Fri 9am to 5pm

    FREEPHONE 0800 193 5121

    If you are an existing customer, please call to report your issue. Our skilled team will help to resolve your emergency as quickly and efficiently as possible.
    If your issue has happened outside our telephone line hours, please submit an online help request: